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FTP

Direction: MO

A Cloudloop Data FTP Destination allows for the uploading of any Cloudloop messages to a user provided FTP server, either as a payload or in json Lingo format.

  • Host - The FTP host url including port; e.g. ftp.cloudloop.com:8080
  • Username - FTP account username that Cloudloop will use to log in to the server. It's recommended that a separate account is used with only required permissions
  • Password - FTP account password
  • Directory - Path to the directory on the FTP server where Cloudloop will upload the data; e.g. iot/data/upload. Ensure the provided FTP user has permissions to write to the location
  • Prefix - Optional prefix to add to the beginning of file names; e.g. iot-
  • Extension - Optional extension to add to filenames; e.g. data, ignored when uploading Lingo json which will always have the .json extension
  • Upload Mode - What files should be uploaded to the FTP - see Upload Modes for available options.
  • File Naming - How filenames will be determined
    • ID - The ID of the Lingo message will be used
    • Source - Replicates the file structure used at the file source. Only use this option when utilising a RockRemote with the IoT file upload functionality.

Example - Upload Mode Lingo​

With the Lingo Upload mode selected, 'iot/upload/' provided as the directory and a prefix of 'iot-'. Lingo will be uploaded to 'iot/upload/iot-1b59a800-60cb-4c08-b6df-8ec5ef988926.json' as below:

{
  "id": "1b59a800-60cb-4c08-b6df-8ec5ef988926",
  "receivedAt": {
    "year": 2023,
    "month": 10,
    "day": 9,
    "hour": 14,
    "minute": 52,
    "second": 20
  },
  "identity": {
    "accountId": "yJGjpPobLlmOdanVkPWAKYzNMgwVZkrR",
    "subscriber": {
      "id": "XgwyNPpDmebJLWXmwgEoARqxMdZOVGva",
      "type": "SUBSCRIBER_TYPE_SBD",
      "description": ""
    },
    "hardware": {
      "id": "joGRxQrXpzkPJEglMOBydwYZbqmDagNA",
      "type": "HARDWARE_TYPE_ROCKBLOCK",
      "imei": "300234065366010",
      "serial": ""
    },
    "identifier": "300234065366010",
    "thingId": "DgXeoxwVPMyrdOBJeEGlqKRJLbajQkzZ"
  },
  "sbd": {
    "imei": "300234065366010",
    "cdrReference": "3155570006",
    "momsn": 5394,
    "mtmsn": 0,
    "sessionAt": {
      "year": 2023,
      "month": 10,
      "day": 9,
      "hour": 14,
      "minute": 52,
      "second": 19
    },
    "status": "SESSION_STATUS_OK",
    "location": {
      "latitude": 50.84753333333333,
      "longitude": -1.1934833333333335,
      "cep": 8.0
    }
  },
  "message": "JgBrey0iF+ztEQwAAAQBuEQnBA=="
}

Debugging​

All uploads to an FTP destination will return a Pulse with phase ‘SENT_MO’ and a status of either success or failure. Pulses with a fail status will include error meta information that can help identify the issue.

  • Connection Failed - Cloudloop was unable to connect to the FTP server, check host details and firewall permissions
  • Login Failed - Cloudloop was unable to log in to the FTP server, check username and password
  • Upload Failed - Generic upload error, check FTP logs
  • Invalid Path - Check FTP directory exists and that prefix and extension do not break any file naming rules
  • Policy - Upload attempt was denied for FTP policy reasons
  • Request Denied - Upload attempt denied, check permissions
  • Security Failed - Security check failed, security configuration